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telephonic interpreting

Interpreting for Refugees in Social Service Encounters

From refugee camps to beyond resettlement, this interview with social worker Kathleen To explores psychosocial dynamics of refugees and techniques to assist interpreters in facilitating communication for social service encounters.


Technology in the Medical Interpreting Industry (FREE)

This interview with professor and interpreter Katharine Allen, Co-President of InterpretAmerica, provides an overview of technology that is currently available in the medical interpreting industry for service provision and assignment scheduling, including suggestions for best practices.


Interpreting for Domestic Violence Encounters

This interview with clinical psychologist Adriane Nada provides an overview of domestic violence services and guidelines for interpreters assigned to appointments at counseling sessions or crisis shelters.


Interpreting for Pediatric Speech & Language Therapy

This interview with Rochelle Russell, Registered Speech Therapist, explores the dynamics of communicating with children in speech and language therapy encounters, with particular focus on the challenges that arise when working with different languages and cultures.


Dynamics of Communication in Mental Health – Part 1

This first part of the interview with Susan Potts, Licensed Clinical Psychologist, covers the goals of counseling in an outpatient setting, as well as ways that interpreters can prepare for facilitating communication in emotionally-charged encounters. The corresponding medical glossary contains over 30 mental health terms.


Dynamics of Communication in Mental Health – Part 2

This second part of the interview with licensed clinical psychologist Susan Potts covers the goals of counseling in an outpatient setting, as well as ways that interpreters can prepare for facilitating communication in emotionally-charged encounters. The corresponding glossary contains over 30 mental health terms.


Interpreting for Trauma Survivors

During this interview with physician Lucia Roncalli, normal physiological responses to psychological trauma are explained within the context of communicating with patients during a medical encounter. An actual patient/provider scenario allows the viewer to see therapy in action, while also providing an opportunity to practice interpreting the encounter.


Interpreting for Physical Therapy Encounters – Part 1 (Theory)

This interview with physical therapist Mary Sondag covers the role of the physical therapist, dynamics of communication with the patient and family members, and practical tips for interpreters.


Hip Opener (FREE)

In this exercise you will learn how to open your hips after a prolonged period of sitting.


Breathing Technique (FREE)

In this exercise you will learn a simple breathing technique to help you release stress.


Shoulder and Neck Rolls (FREE)

In this exercise you will learn a simple stretch for you neck and shoulders.


Maintaining a Neutral Spine in Your Seated Posture (FREE)

In this exercise you will learn a simple technique to keep your posture from becoming slumped, in order to maintain a nice, neutral spine.


Spinal Twist (FREE)

In this exercise you will learn how to perform a safe spinal twist.


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