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| Guest: | Ron Coronado, RN |
| Length: | 64 minutes |
| Cost: | $15.00 with "Basic" Membership / Included with "Pro" Membership |
| Approved CEUs: | ATA=1.000, CCHI=1.000, IMIA=0.100, WA-DSHS=0.000, RID=0.100 PS* *Sign language interpreters requiring RID credit,
must CLICK HERE to complete PINRA form BEFORE taking this activity. |
| Description: | In this interview, registered nurse Ron Coronado describes the emergency department setting from triage to discharge. Practical tips for medical interpreters are provided for good communication, preparation, and managing dilemmas. Specialized terminology is reviewed and available in the corresponding online glossary. Ron Coronado, RN is a former Admissions Nurse at the Desert Regional Medical Center Emergency Department and is currently the Clinical Operations Specialist at Maxim Healthcare Services in Palm Springs, CA. He earned his bachelor’s degree from Michigan State University has been a nurse in various settings since 1992. |
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Tags: ATA, CCHI, IMIA, RID, WA-DSHS, code of ethics, emergency, medical interpreting, professionalism, trauma, urgent
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Good information, very informative
Thanks, Margarita!
Thank you so much for the video. Please keep up the wonderful work Michelle!
You’re welcome!
every day we learn something different. good info thanks
You’re welcome, Miriam, thanks for watching!
I extremely agree… learning will never stop.
Thank you for making this interview available to us. It was enlightening to get the viewpoint of an ER nurse. It was also reassuring to know that the hospital staff considers us as part of the healthcare team, and they are there to offer us whatever support we need to keep us safe while we provide our interpreting services.
You’re welcome, Michelle! We appreciate your feedback.
A lot of very good and helpful information. Thank you.
Thanks, glad you enjoyed it!
Very informative!! I’ve worked in a pediatric emergency department setting and everything that Ron has mention is in point!! Thank you.
Thanks for your feedback, Sylvia!
Considering accepting a job at an ER as a registrar, I am not longer worried that it is not for me. Loved this kind of training.
Hi, Thank you for the opportunity to do my training with you!
Very useful. Thank you
Hi!Great Information.Thanks!
Very helpful interview. I learned a lot. Thanks.
Thanks a lot for the video ! Very helpful information and outstanding presentation!
very helpful and informative
Thank you for a great video. Working as an OPI interpreter, I missed some pieces of the whole picture about how ER works. This video helped to bring all pieces together and to make a whole amazing picture. Also, because I am planning to be a RN (so far, taking prerequisites for the nursing program) this video inspired me to think about being a RN in the ER.
This video was an excellent introductory video.
I would like to add a few things including what I call “the dance.” This is when a trauma arrives and is in the room. There will be several people in the emergency room calling out to each other moving closer and farther away from the patient as needed. During this time, the interpreter is doing “the dance” as the interpreter is moving in and out of the way (dancing) and then back again as close to the patient as possible. Its can be hard to hear the patient for various reasons so you try to get close.
My suggestion are:
Down the protective clothing upon arrival. Bunny suit, mask, etc.
Move as close to the patient as possible. Behind the headboard if possible.
Speak loudly so that both the patient and the staff can hear you over all the voices. Don’t be afraid to do this.
Everything CANNOT be interpreted at the moment (e.g. the dr. calling order, meds to be given and how, nurses and RT person coordinating, the surgeons consulting etc.). I only interpret when the patient is spoken to directly. Simultaneously interpreting would be adding to the din and its impossible to interpret for 15 people speaking at once.
Prompt the room nurse/Dr. to summarize what is going/happening as soon as its possible if it hasn’t been done.
Be spatially aware as there will be lots of tubes and wires hanging off the bed and lying on the floor and changing locating from one moment to another.
These are just a few practical suggestions.