The Willie Ramirez Case Study: Failed Communication and Tragic Results (FREE)
||Gail Price-Wise, President
Florida Center for Cultural Competency
||ATA=1.000, CCHI=0.000, WA-DSHS=1.000, RID=0.075 PS*
*Sign language interpreters requiring RID credit,
must CLICK HERE
to complete PINRA form BEFORE taking this activity
||Through a conversation about the historic Willie Ramirez malpractice case study, interpreters and healthcare providers can learn about ways to improve communication and cultural competency.
- Recognize differences within the same cultural group that can make communication ineffective.
- Learn about organizations that provide current oversight of language accommodation in hospitals.
- Understand responsibilities of healthcare organizations regarding appropriate medical interpreting.
Tags: case study, cultural compentency, language accommodation, medical error, medical interpreting, medical malpractice, research, RID, training